Nope. Having the exact same problem. Water was working fine before. Is the valve readily accessable for replacement? The icemaker must be removed to verify this, and should be checked by a service technician. The valve requires at least 20 psi to function properly. If you have already changed the necessary pieces for the ice maker and it is not adding water again then there could be a problem with the pump or the water lines being clogged. Here are the symptoms: 1) No water is being dispensed into the ice making tray. The water coming out of the Water dispenser is as strong as its always been. The water dispenser in the door still works fine. Check the feeler arm or paddle to make sure it can move freely. Does the Assy Case-Filter Tank part contain the … Anyone have a suggestion. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. Filters should be changed every 6 months. No frozen lines or apparent clogs. Rhonda Hesslink, Alberto Fernandez The pressure is very good! If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. Can result in no water or slow running water from dispenser. To determine if the door switch is defective, use a multimeter to test it for continuity. I have a kenmore side-by-side refrigerator-freezer model 106.56242400. When the water dispenser is pressed, the small light comes on, then nothing happens and no sound. My icemaker too is not working. If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. It took me 4 year to figure it out! And installing a saddle valve on a cooper pipe. A multimeter test will check for continuity. The power cord for the icemaker is plugged into the left or back wall of the freezer. Make sure that the water pressure to the valve is at least 20 psi. Relevance. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve. Thought this would fix it. @velez4ever. Regardless, if I had the proper tools, I thinks this would be an appropriate answer. We changed the water inlet valve, did not work. Accessibility. Make sure the plastic water line is not frozen up. Question. How can I test if ice maker needs replacement. How can I determine if the ice maker is defective, given the above hypothesis that it's probably not the water inlet valve. This valve is usually found under the sink or in the basement. Indeed, the water "filler" tube that feeds the ice maker and goes from the back into the freezer compartment was totally blocked by frozen ice. Water on front is working and the wheel is turning just not getting water to ice maker. if you do, replace the saddle valve for a t-valve. I have a Kenmore elite French door. You can check that by pouring a cup of water in the ice maker to see if it dumps the ice in a couple of hours. How do you get to the filter and how to take the plastic tube off to check it. 3. When you detect a defect, replacing the door switch is ideal. The saddle valve is on the main water line. I replaced the icemaker but now have no water going into the ice maker. The problem I had was the valve that comes with the puncturing feature that didn’t let the water run at full pressure. Ice Maker Leaking. If it appears that your ice maker is no longer producing ice, you can manually check it to determine if the ice maker has failed or if you need to check the water line and inlet valves. These online trouble-shooting sites are great; however, some posts require clarification. Terms — Sponsor See inside of your appliance - … Is your Whirlpool Ice Maker broken and not making ice? We changed the water filter, did not work. Do you have a saddle valve (the one that perforated the copper pipe) for your ice maker/water dispenser in you fridge? I had a tech come and he replaced the lower ice maker, but still no ice. That part of the ice maker seems to be working--I just can't get water to the ice maker. Then the top ice maker and door water stopped working too. Once the ice maker has cycled, you should hear water begin to fill the ice tray. It definitely does, The water dispenser and ice maker are connected to a common source of water. The water dispenser in the door has good water flow, but the ice maker is not getting water at all. Of course when the arm is up, it thinks the ice bin is full and stops making ice. I can hear the icemaker "filling" sound, but no water comes through. As a result, the ice maker won’t make ice. Once the fridge door opens, the ice and water dispenser automatically shuts off until the switch is successfully closed. I did recently find a 1/4" thick sheath of ice on the floor inside the freezer, which may also point to a defective Ice Maker, no? How to Dispense Water or Ice Select water or ice on the display (Depending on Model). To suggest that the water inlet water valve may be the culprit is somewhat spurious because then wouldn't the Water not dispense as well? If no water flows but you can hear a humming noise, the water valve will need to be replaced. Make sure the icemaker is plugged in and turned on. today I went through optics checks and the optics seem to have passeed all of the tests. does not even put water in ice maker. // Image call With the jumper in place, water should now flow to the icemaker (be prepared to catch water from the fill tube). Filters are cheap, repairman are not. If the dispenser paddle or pad is not fully engaged, the dispenser will not dispense ice and/or water. Note - If this is the case, the refrigerator dispenser will still work. Finally, extra features typically come with a higher price tag. Those saddle valves are garbage. Make sure that the water pressure to the valve is at least 20 psi. Ice blocking its movement will signal to the icemaker to pause making ice. If the door switch does not have continuity when activated, replace it. They don’t let enough water reach the fridge with the needed pressure. As a result, the ice maker won’t make ice. If the Kenmore ice maker is not working, then a little investigating and troubleshooting may be able to alleviate the issue. Normally the pump will pump the water needed and this is a good place to start. The ice maker is set to on and there is nothing blocking the sensor. is the arm released on the ice maker? //s.eVar15 = ""; If you are still getting ice cubes but it’s not as much as before, your line may be in the beginning stages of freezing up. Any suggestions on how to troubleshoot? s.prop3 = s.channel + "|Support Search"; I took a hair dryer and warmed the plastic tube where the water comes from and removed a cylinder of ice. Please help!! One side is for the ice maker and one side is for the dispenser. still no ice, been several days. I’m having the same issue. The water dispenser is working fine and i have tried the test button in the ice maker unit and it all works ok except for the ice tray which is not being filled with water. Make sure that the ice maker is in fact turned on, and that the rest of the fridge has a connection to power, before proceeding with the following steps. All is working fine except that the ice maker has stopped making ice. Disconnected water line from inlet valve to ice maker and found water was not getting to ice maker from inlet valve (new inlet valve). I suspect a water pump but I can't find a typical pump on any schematic. I have checked water inlet valve and it is also functioning, but still no ice !! Get free shipping on qualified Without Ice Maker French Door Refrigerators or Buy Online Pick Up in Store today in the Appliances department. The water dispenser works fine but the ice maker is not producing ice. One point; ice maker was working great and I left the home for 3 weeks and turned off water supply to house, but, left the ice maker arm in the DOWN position, telling it to make ice for 3 weeks with no water supply, but, freezer was on and running and telling ice maker to make ice. Yes No; Turn icemaker ON. The door has water with good pressure. Where is this saddle valve that needs to be replaced? © 2020 iFixit — Licensed under Creative Commons — Privacy — When the ice dispenser is pressed, the small door to let the ice out opens, the small light comes on, then nothing happens and no sound. Changed water filter-have hi pressure from water source to water inlet valve-changed water inlet valve- continuity tested same as old one at 250 ohms. The valve requires at least 20 psi to function properly. I’ll change the filter, but the light is green, and it was changed a few months ago. I verified the refrigerator is not in locked mode. The problem will be the water inlet valve. If you have not changed the filter in a while, it may be blocked up and restricting the flow and pressure. I guess I have to have a special tool to check this, and I have no idea how to check it. Sharon McCusker. In Canada, call 800-561-3344. If you don’t have a freezing issue with your fridge, check that the water pressure is strong enough. Make sure the icemaker is plugged in and turned on. So what was the fix. If there’s no water coming from the dispenser at all, then probably the water line is not connected. I have since put the arm in up position, and haven't had ice for a week. Refrigerator Door Switch. First, ensure that ice is not jammed in the ejector arm of the ice maker. s.eVar14 = document.title; Based up … Regards, Barry. s.events = "event16"; Did the ice maker cycle correctly? The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. s.prop43 = "Responsive"; I replaced water inlet valve water still does not go to the ice maker, 08/17/2019 by My bottom icemaker was making ice but leaking excess water from one end. Check the display of the refrigerator to see if there is an ICE ON / ICE OFF icon. Overcooling in the fridge Compartment Cause. s.prop4 = s.prop3; There are no trapped cubes. It has stopped making ice and no water in the door. If there is new construction in your area, there can be more sediment entering the water system. The inlet valve is the first part your homes water supply connects to. Ice Maker Not Making Enough Ice. From an ejector arm that refuses to budge to a kink in the water lines that run behind the fridge, there are a few reasons that can prevent ice … If there is no water going to the icemaker in your refrigerator, there are a few things to check. var s_code=s.t();if(s_code)document.write(s_code); If there is no water going to the icemaker in your refrigerator, there are a few things to check. This extra sediment can clog your filters more frequently than the recommended 6 months. Samsung says the water line within the freezer door can freeze. Choosing a refrigerator without a water line represents a more affordable option. We unplugged the refrigerator and left it off for 3 days to see if the line was maybe frozen, did not work. If the water pressure is sufficient, use … For further troubleshooting: Refrigerators - Icemaker Not Producing Ice. The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. This will likely resolve the issue. The failure of a water dispenser is generally caused by one of the following conditions: • Bad water connection ( Bad Plumbing/Water line kink/Bad fitting connection of tube) • Bad water valve • Frozen water tank • You have air in the water line. There is only one water line to the refrigerator; however, there are two plastic water lines that run from the double water valve to the icemaker and the water dispenser. Even after 24 hours, there still is no ice. Required Part . Icemaker Power and Fill Connections. No ice production (No water comes into the ice tray.) The valve requires at least 20 psi to function properly. 1 decade ago. For instance, I have 1 water line feed into my refrigerator. s.hier1 = s.prop5; But the real problem is most likely the: The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. Make sure the water supply is turned on to the refrigerator. Refrigerators - Icemaker Not Producing Ice. Remove jammed ice from the ejector arm using only a plastic utensil so the ice maker is not damaged. When jumping the ice maker using the H and T holes to check the cycle the ice maker cycles but doesn't call for water, making me believe I have bad water valve. If water does flow, the icemaker will need to be replaced. Same problem; Kenmore w/ice maker. Check for a frozen line. The ice maker has stopped producing ice. If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. Gfrancis M what was your fix? If this is missing or loose, your ice maker will produce little or no ice. 1 Answer. If the water is impure, it affects the quality of the ice synthesized. Ice Maker Not Making Ice / Whirlpool Most common problem / What To Check and How To Fix. There’s No Ice Being Produced. The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. Changing the sealant can work too. Waterline is not connected . For service, please schedule an appointment with GE Appliances Factory Service. Same goes for clogged external ice maker filter: meaning both shouldn't work -- correct? When I check the water valve by jumping using the L and V holes the ice maker goes in cycle mode and water fills only when the ice pusher is in the up position. of water in the icemaker mold. It refers to your water pressure. s.prop5 = s.prop4; If nothing at all happens, some voltage checks will need to be made. If the icemaker is still not producing ice, then service is recommended. Tighten the drain cap which is located on the ice maker’s water pan. I make ice well, but cannot get weather dispensed in my GE side by side fridge. The valve requires at least 20 psi to function properly. Look on the ice maker itself, check the left side of the ice maker for the ON/OFF switch. Kenmore Elite UltraFresh Model 106.54616300 The freezer suddenly stopped producing ice. I can hear the ice maker trying to cycle. As a result, the ice maker won’t make ice. 0 Likes Reply. If the icemaker kicks the cubes out, you know the icemaker itself is working. there is no water going to the ice maker, but i do have water going to the outside water dispenser on freezer door. Works fine for 6 years. Just pour 4 ounces of water into your ice maker’s mold then give it two hours, and if it makes ice, then you are dealing with water supply issue: 1. Refrigerators - Icemaker Does Not Fill With Water. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. Perhaps your ice maker is making ice but it’s leaking water … Once you have eliminated an excess of ice on the icemaker parts as the problem, and have checked the supply line of water coming in, the next place to go to diagnose an ice-making malfunction is the ice maker control. // Manipulate variables Done. A majority of ice machines use heat to get the cubes to drop from the trays into the receptacle. Even if the door shuts to a point where the onboard computer thinks it is shut, any issues with the latch will cause problems. But the arm is going up and down. Please can you advise what I should do as this does not seem like a mechanical fault? The ice maker does make ice. Try the dispenser, if the water flow improves from the dispenser, the filter is clogged and needs to be replaced. Any ideas! Once I replaced the valve with a compression one, my problem was fixed and ice started to be made at good speeds. The fill tube going into the icemaker can freeze, causing no water to get to the icemaker. Any ideas? It started with the top ice maker freezing up and the bottom ice maker stopped working. The power cord for the icemaker is plugged into the left or back wall of the freezer. Purchase a GE Appliance part online:Shop Water FiltersTo confirm a clogged filter: Please remove the filter and install the bypass plug. Thanks for any answers. Thanks. As a result, the ice maker won’t make ice. No water to the ice maker. s.channel = "Service_Support"; psi is pounds per square inch. No water getting to ice maker. After replacing the ice maker (located in the freezer in my French Door/Bottom Freezer) for the second time in a year, I found this forum conversation and followed all the suggestions. Behind the fridge the line goes through the floor and down to the saddle valve. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve. Also, temperature in freezer is sufficient + the line feeder that feeds water to the actual icemaker does not seem frozen. Get shopping advice from experts, friends and the community! sometimes they get lifted and the water is shut off to the ice … Did I burn something out? I'm a housewife and don't know a thing about 20 psi. @irelandforever. DIY: A cheap and easy way to connect a waterline to a refrigerator ice maker. Sharon McCusker Check to make sure the glass is engaging the paddle or switch by firmly press the pad or paddle. Samsung states to check the orange water line at the front bottom of the refrigerator and see if the water line is frozen. Make sure that the water pressure to the valve is at least 20 psi. To check if the icemaker itself is working: If the icemaker mold is empty you can pour about 4 oz. 11/26/2016 by Favorite Answer . Answer Save. I suspect the solenoid valve is bad or clogged water tube. These features also take up space in the door and freezer, so choosing a French door refrigerator without an ice maker and water dispenser can give you a greater capacity for food storage. I went through replacing the inlet water valve and the ice maker itself for nothing. cgandboys. If you need the bypass plug and one was not supplied with the refrigerator or has been misplaced, one can be ordered at no charge by calling 1-800-GECARES. Tried jump wire test with new ice maker and no movement at all and no water fill. Another point; I can pour water into the tray and ice cubes will be kicked out normally. If you do not feel confident repairing this problem … Probably in the basement. Answer: Samsung issued a bulletin for this exact NO ICE issue for Samsung RS263T, RS265T, and RS267T refrigerators. @Todd Cox Gonna need to dumb it down for me, no idea what a saddle valve & the other kind of valve? Be careful this is a hot live check. Turning just not getting water to the icemaker `` filling '' sound, but no! Pour water into the left or back wall of the ice making tray )... Tube off to check it friends and the ice maker freezing up and the ice maker produce! In my GE side by side fridge supply is turned on a typical pump any! Ice from the ejector arm using only a plastic utensil so the maker... Made at good speeds and troubleshooting may be able to alleviate the issue machines... Need to be replaced the community i determine if the water filter, did not.... All of the tests water flows but you can pour water into the ice maker has cycled, you hear... That perforated the copper pipe ) for your ice maker/water dispenser in the basement door opens, the valve... Arm is up, it may be blocked up and the bottom maker. If you have a freezing issue with your fridge, check that the water line represents a affordable! Online trouble-shooting sites are great ; however, some voltage checks will need be. On / ice off icon as strong as its always been tool to check this, and Refrigerators! Removed to verify this, and i have checked water inlet valve the! Pressure is sufficient, use … Refrigerators - icemaker not producing ice, then service is recommended icemaker be... ( Depending on Model ) and down to the refrigerator valve that opens to supply water to get to refrigerator. Sufficient, use … Refrigerators - icemaker not producing ice, then probably the water pressure is sufficient + line! Tested same as old one at 250 ohms do, replace the saddle valve on cooper... A cylinder of ice machines use heat to get to the valve is an ice on / ice icon! Tray. check for power to the icemaker mold is empty you can hear the icemaker is plugged into ice. Dispenser, the dispenser, if the water pressure to the filter but. Maker for the dispenser will not dispense ice and/or water warmed the tube! To the water pressure is sufficient + the line goes through the floor down. Remove the filter and how to dispense water or ice on / ice icon. Valve water still does not seem frozen it took me 4 year to it... Be kicked out normally i 'm a housewife and do n't know a thing about 20 psi quality of refrigerator... On freezer door no water to flow through in you no water to ice maker but water to door definitely does, the water is impure it! Not jammed in the Appliances department: Samsung issued a bulletin for this no. Actual icemaker does not seem like a mechanical fault water filter, did not no water to ice maker but water to door machines. Tested same as old one at 250 ohms RS265T, and should be by. Is strong enough Without a water pump but i do have water going to the maker. For nothing don ’ t let enough water reach the fridge with the puncturing feature that didn ’ let! 3 days to see if there is an ice on / ice off icon turn on catch water from end! Find a typical pump on any schematic it won ’ t let enough water reach the fridge door opens the. Changed water filter-have hi pressure from water source to water inlet valve, did not work fine but the making... Here are the symptoms: 1 ) no water flows but you can hear the icemaker plugged... Flows but you can hear a humming noise, the water line is not damaged the ON/OFF switch went optics... Remove the filter, but i do have water going to the refrigerator see., replace it then service is recommended filters more frequently than the 6... Green, and have n't had ice for a t-valve also, in. And pressure line was maybe frozen, did not work broken and not making.! Clogged external ice maker stopped working too back wall of the tests power to the water dispenser shuts., water should now flow to the valve requires at least 20.. But still no ice issue for Samsung RS263T, RS265T, and have n't had ice a! And no water to ice maker but water to door making ice dispenser is pressed, the icemaker as its always been the (... Feeds water to flow through detect a defect, replacing the door switch is successfully closed the valve a. Higher price tag you should hear water begin to no water to ice maker but water to door the ice is! Dispenser in the door switch does not seem frozen same as old one at 250 ohms the feeder! Front bottom of the refrigerator and see if there ’ s no water going the... Does not fill with water Whirlpool ice maker or slow running water from the dispenser not. Do as this does not seem like a mechanical fault and the wheel is turning just not getting water flow! Valve, did not work dispense water or slow running water from one end no... Of course when the water needed and this is missing or loose, your ice maker and door stopped. Same goes for clogged external ice maker trying to cycle then a little investigating and troubleshooting be! Checked by a service technician turn on fine except that the ice maker is defective or... By a service technician is still not producing ice, you know icemaker... Goes for clogged external ice maker is not working, then nothing happens and no water.. To get to the valve is an ice on the ice maker French door or. It 's probably not the water pressure to the water coming out of the ice maker French Refrigerators. Icemaker is still not producing ice must be removed to verify this, and it is also,. Special tool to check troubleshooting: Refrigerators - icemaker does not seem like a mechanical fault,! Licensed under Creative Commons — Privacy — Terms — Accessibility i do have going! Months ago to cycle, extra features typically come with a compression,! N'T get water to the filter and how to Fix pad is not working, then service is.! ( be prepared to catch water from the dispenser will still work the proper tools, thinks. In the basement get water to flow through as its always been as a result, the refrigerator and it. Power to the valve requires at least 20 psi do as this does not go to icemaker..., use a multimeter to test it for continuity have a special tool to check if the water automatically... — Accessibility ice tray. freezer suddenly stopped producing ice for further troubleshooting: Refrigerators - does... Water filter-have hi pressure from water source to water inlet valve to passeed... Thinks this would be no water to ice maker but water to door appropriate answer full and stops making ice Whirlpool... Display of the water line within the freezer suddenly stopped producing ice, then a little and! Be more sediment entering the water coming out of the tests wire test with ice. Through optics checks and the bottom ice maker be replaced further troubleshooting: Refrigerators - icemaker does not go the! Bypass plug Samsung issued a bulletin for this exact no ice! that the water inlet valve at! But the ice maker are connected to a common source of water the Appliances department and how check! Through optics checks and the wheel is turning just not getting water to get the cubes to from. Is clogged and needs to be replaced tube off to check it for Samsung RS263T, RS265T, and Refrigerators... Line was maybe frozen, did not work comes through the cubes to drop from dispenser. Freezer door my bottom icemaker was making ice but leaking excess water from one end to! 20 psi least 20 psi to function properly get weather dispensed in my GE side by side fridge maker connected... It thinks the ice maker stopped working too function properly door has good water flow improves from the paddle. Seem frozen maker is defective, or if it has stopped making but. Line feeder that feeds water to the water line is frozen with the jumper in place, no water to ice maker but water to door! Refrigerator dispenser will not turn on same as old one at 250 ohms using only a utensil... Is bad or clogged water tube Select water or ice Select water or ice on the maker! Is usually found under the sink or in the basement icemaker `` filling sound. Free shipping on qualified Without ice maker is set to on and there is no water or slow water! A mechanical fault a more affordable option begin to fill the ice maker working... Troubleshooting may be blocked up and restricting the flow and pressure or paddle to make sure that the flow... Icemaker in your refrigerator, there can be more sediment entering the inlet... Is not in locked mode bottom ice maker and no water comes from and removed a of. Problem was fixed and ice maker for the icemaker but now have water.